#watso-chat-widget.watso-visible{display:block!important;visibility:visible!important;opacity:1!important}.watso-chat-button:not(:has(.watso-button-text)){padding:12px!important;width:48px!important;height:48px!important}.watso-chat-button:not(:has(.watso-button-text)) .watso-icon{margin-right:0!important}.watso-bottom-right{bottom:20px!important;right:20px!important}.watso-middle-right{top:50%!important;right:20px!important;transform:translateY(-50%)!important}.watso-middle-left{top:50%!important;left:20px!important;transform:translateY(-50%)!important}.watso-dropdown-menu{position:absolute;bottom:70px;right:0;width:320px;background:#fff;border-radius:12px;box-shadow:0 8px 30px rgba(0,0,0,.12);border:1px solid #e5e5e5;overflow:hidden;opacity:0;visibility:hidden;transform:translateY(10px);transition:all .3s ease;z-index:1000}.watso-dropdown-menu.watso-show{opacity:1;visibility:visible;transform:translateY(0)}.watso-dropdown-header{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;background:#f8f9fa;border-bottom:1px solid #e5e5e5;font-weight:600;color:#333;font-size:14px}.watso-close-dropdown{background:0 0;border:none;font-size:20px;cursor:pointer;color:#666;padding:0;width:24px;height:24px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:all .2s ease}.watso-close-dropdown:hover{background:#e9ecef;color:#333}.watso-dropdown-content{max-height:400px;overflow-y:auto}.watso-dropdown-item{display:flex;align-items:flex-start;justify-content:space-between;padding:16px 20px;text-decoration:none;color:#333;border-bottom:1px solid #f0f0f0;transition:all .2s ease;min-height:auto}.watso-dropdown-item:hover{background:#f8f9fa}.watso-dropdown-item:last-child{border-bottom:none}.watso-contact-info{display:flex;align-items:flex-start;flex:1;gap:12px}.watso-contact-avatar{width:45px;height:45px;background:#119849;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px}.watso-contact-avatar img{width:26px;height:26px;filter:brightness(0) invert(1)}.watso-contact-details{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px;justify-content:center;min-height:45px}.watso-contact-name{font-weight:600;font-size:15px;color:#333;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.watso-contact-department{font-weight:500;font-size:13px;color:#666;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.watso-contact-description{font-size:11px;color:#888;line-height:1.3;font-style:italic;margin-top:2px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;text-overflow:ellipsis}.watso-contact-status{display:flex;align-items:center;flex-shrink:0;margin-top:2px;gap:6px;align-self:flex-start}.watso-online-indicator{width:8px;height:8px;background:#4caf50;border-radius:50%;animation:watso-pulse 2s infinite;flex-shrink:0}.watso-status-text{font-size:11px;color:#4caf50;font-weight:500;white-space:nowrap}.watso-bottom-left .watso-dropdown-menu{right:auto;left:0}.watso-middle-right .watso-dropdown-menu{bottom:auto;top:50%;transform:translateY(-50%)}.watso-middle-right .watso-dropdown-menu.watso-show{transform:translateY(-50%)}.watso-middle-left .watso-dropdown-menu{bottom:auto;top:50%;right:auto;left:0;transform:translateY(-50%)}.watso-middle-left .watso-dropdown-menu.watso-show{transform:translateY(-50%)}@media (max-width:768px){.watso-dropdown-menu{width:300px;max-width:calc(100vw - 40px)}.watso-dropdown-item{padding:14px 16px;min-height:auto}.watso-contact-avatar{width:40px;height:40px}.watso-contact-avatar img{width:22px;height:22px}.watso-contact-name{font-size:14px}.watso-contact-department{font-size:12px}.watso-contact-description{font-size:10px}.watso-status-text{font-size:10px}.watso-bottom-right{right:16px!important}.watso-middle-right{right:16px!important}.watso-middle-left{left:16px!important}.watso-chat-button:not(:has(.watso-button-text)){padding:10px!important;width:40px!important;height:40px!important}.watso-chat-button:not(:has(.watso-button-text)) .watso-icon{width:20px!important;height:20px!important}}@media (max-width:480px){.watso-dropdown-menu{width:280px}.watso-dropdown-header{padding:12px 16px;font-size:13px}.watso-dropdown-item{padding:12px 14px;min-height:auto}.watso-contact-info{gap:10px}.watso-contact-avatar{width:36px;height:36px}.watso-contact-avatar img{width:20px;height:20px}.watso-contact-name{font-size:13px}.watso-contact-department{font-size:11px}.watso-contact-description{font-size:9px}.watso-status-text{font-size:9px}.watso-online-indicator{width:6px;height:6px}}.watso-dropdown-item:focus-visible{background:#e3f2fd;outline:2px solid #119849;outline-offset:-2px}.watso-close-dropdown:focus-visible{outline:2px solid #119849;outline-offset:2px}.watso-dropdown-item:focus{outline:none}.watso-close-dropdown:focus{outline:none}.watso-loading .watso-chat-button{opacity:.7;pointer-events:none}.watso-loading .watso-chat-button::after{content:"";position:absolute;top:50%;left:50%;width:20px;height:20px;margin:-10px 0 0 -10px;border:2px solid transparent;border-top:2px solid #fff;border-radius:50%;animation:watso-spin 1s linear infinite}